Terms and Conditions
Last Updated: 12 February, 2026
These Terms and Conditions (“Terms”) govern the provision of services by NorthStar Consulting UK (“NorthStar”, “we”, “us”, “our”) to the client (“Client”, “you”). By purchasing, subscribing to, or using our services, you agree to be legally bound by these Terms.
1. Status of Clients
1.1 Our services are intended for business clients (B2B).
1.2 If you are contracting as a consumer under the Consumer Rights Act 2015, additional statutory rights may apply and shall prevail over any conflicting provision of these Terms.
2. Services
2.1 Scope of Services
NorthStar Consulting UK provides professional consultancy services, including, but not limited to:
Strategic advisory and business development support
Market research and competitor analysis
Commercialisation strategy and route-to-market planning
Internationalisation strategy and partner identification
Development of business roadmaps and implementation plans
Preparation and drafting of UK and European funding proposals (including, where applicable, Innovate UK, UKRI, Horizon Europe, and other public or private funding schemes)
Investor readiness support and pitch documentation
Implementation support and project coordination (where separately agreed)
Services may be delivered under:
2.2 Advisory vs Implementation Services
2.2.1 Advisory Services
Unless otherwise agreed in writing, services are advisory in nature and do not constitute legal, tax, regulated financial, or compliance advice.
2.2.2 Implementation Services
Where implementation, execution, or operational delivery services are requested:
A separate written agreement, proposal, or SOW must define scope, fees, timelines, and deliverables.
Additional fees will apply.
Implementation services may include (where agreed): proposal submission management, grant administration support, operational coordination, supplier liaison, or structured rollout assistance.
2.2.3 No Automatic Agency
We do not act as your legal representative, regulated agent, financial intermediary, or authorised signatory unless expressly agreed in writing.
2.3 Funding Proposal & Grant Support Disclaimer
Where we provide funding proposal writing or grant support services:
We do not guarantee funding approval or award.
Funding decisions remain solely at the discretion of the awarding body.
The Client is responsible for the accuracy of all technical, financial, and compliance information provided to us.
The Client remains legally responsible for all submitted applications, declarations, and post-award compliance obligations.
We accept no liability for rejection of funding applications, reduction of award value, or post-award clawback unless directly caused by our proven material breach.
2.4 Roadmaps & Strategic Plans
Roadmaps, strategic plans, and implementation frameworks are provided as professional recommendations based on available information at the time of delivery.
Commercial outcomes, regulatory approvals, and market performance cannot be guaranteed.
Execution risk remains with the Client unless implementation services are separately contracted.
2.5 Scope Definition
The specific scope of services shall be defined by:
Where there is inconsistency, the executed Statement of Work shall prevail.
3. Subscriptions
3.1 Minimum Term
All subscription plans are for a minimum 12-month term, unless otherwise agreed in writing.
3.2 Fees
Fees are invoiced monthly in advance.
All fees are exclusive of VAT unless stated otherwise.
Payment terms: 30 days from invoice date.
3.3 Auto-Renewal
Subscriptions automatically renew for successive 12-month terms unless cancelled in accordance with clause 3.4.
Where the Client is a consumer, we will:
3.4 Cancellation
Business Clients:
Consumers:
14-day cooling-off period from contract formation.
If digital services begin during that period, cancellation rights are lost only where:
No prorated refunds apply unless required by law.
4. Bespoke Services
4.1 Bespoke services are governed by a written proposal or statement of work.
4.2 Payment terms are defined in the proposal.
4.3 We may suspend services for non-payment.
4.4 Statutory interest may apply under the Late Payment of Commercial Debts (Interest) Act 1998.
5. Third-party Services
5.1 We may recommend or introduce third-party providers.
5.2 Unless expressly agreed in writing:
We are not responsible for third-party performance.
Contracts with third parties are between you and them.
All third-party costs are your responsibility.
5.3 If we facilitate payments:
We do not hold client funds as a regulated payment service provider.
We do not provide regulated payment services.
We act solely as an administrative facilitator.
6. Market Research Analysis and Data Sources
6.1 Research insights are based on available data sources at the time of analysis.
6.2 We do not warrant:
Accuracy of third-party data,
Future market performance,
Investment outcomes.
6.3 Reports are advisory and informational only.
7. Internationalisation and Commercialisation Services
7.1 We provide strategic coordination and advisory support only.
7.2 We do not:
Provide legal or tax advice,
Act as customs broker,
Guarantee regulatory approval,
Guarantee commercial success.
7.3 Compliance with foreign laws remains the Client’s responsibility.
8. Investment Disclaimer
8.1 We are not authorised or regulated by the Financial Conduct Authority.
8.2 Nothing in our materials constitutes:
8.3 Any equity, revenue-share, or capital arrangement is subject to:
We do not act as broker, arranger, or fiduciary.
9. Intellectual Property
9.1 All intellectual property created by NorthStar remains our property unless expressly assigned in writing.
9.2 Upon full payment, clients receive a non-exclusive, non-transferable licence to use deliverables for internal business purposes.
9.3 Reports may not be resold, redistributed, or publicly reproduced without written consent.
10. Confidentiality
Each party agrees to keep confidential information confidential for 5 years from disclosure.
Exclusions:
Public information
Lawful disclosures
Independent development
11. Data Protection
11.1 We comply with:
11.2 Each party acts as independent data controller unless otherwise agreed.
11.3 Our Privacy Policy forms part of these Terms.
12. Limitation of Liability
12.1 Nothing excludes liability for:
Death or personal injury caused by negligence
12.2 Subject to clause 12.1, our total liability shall not exceed:
The total fees paid by the Client in the 12 months preceding the claim.
12.3 We shall not be liable for:
12.4 The Client acknowledges that commercial decisions remain their responsibility.
13. Force Majeure
We are not liable for delay or failure caused by events beyond reasonable control, including:
Pandemic
Government restrictions
Supply chain disruption
Sanctions
Cyberattack
Natural disaster
14. Anti-Bribery & Sanctions
Both parties shall comply with:
We may terminate services if continued engagement risks legal breach.
15. Termination for Cause
Either party may terminate immediately if the other:
16. Dispute Resolution
16.1 Parties agree to attempt good faith negotiation.
16.2 If unresolved, mediation shall be attempted before litigation.
16.3 Courts of England and Wales shall have exclusive jurisdiction.
17. General
17.1 Entire Agreement
These Terms constitute the entire agreement.
17.2 Severability
Invalid provisions do not affect remaining provisions.
17.3 Waiver
Failure to enforce does not waive rights.
17.4 Assignment
We may assign rights as part of business restructuring.
17.5 Amendments
We may update these Terms by publishing revised versions.
Existing contracts remain governed by the version accepted at purchase.
18. Contact
NorthStar Consulting UK
73 Holloway Road
London N7 8JZ
United Kingdom
Email: info@northstar-consulting.uk
